I really really need this for my school work and will not buy a new printer because of this. HP Download and Install Assistant. Asia Pacific and Oceania. This product has been exchanged for a new or refurbished product. The guide is in. Or, view all available drivers for your product below.

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HP encountered an error while trying to scan your product. HP Download and Install Assistant makes it easy to download and install your software. See your browser’s documentation for specific instructions. HP has scanned your product but currently has no suggestions for driver updates. Chet Replied on August 4, pac Sorry this didn’t help. My computer is also reading the printer as a psc series, I have no idea if this makes any difference or not.

Javascript is disabled in this browser. All-inn-one completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Choose ‘Refresh’ to update the list.

HP PSC xi Color All-in-One Printer – Microsoft Community

Modify your browser’s all-i-none to allow Javascript to execute. Product sold by third party: KristinZ Created on April 13, So I clicked on Apply This Fix.


This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Thus, the warranty has been removed from this product. You can ho the question or vote as helpful, but you cannot reply to this thread. Sorry this didn’t help.

Let HP identify any out-of-date or missing drivers and software. Remove selected files Download files. Is there somewhere that I can just download the correct driver from? Modify your browser’s settings to allow Javascript to execute.

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Any warranty support needed would be completed by the third party that sold the product. How satisfied are you with this response?

Hi I have already tried everything in your step all-ni-one – and even the section on HP where it says what to do if the Windows 7 driver failed to install.


Thanks for marking this as the answer. How does HP install software and gather data?

Let HP identify any out-of-date or missing pc and software How does HP use product data collected with this service? The serial number provided does not match the previously selected product. I also had a very similar problem with windows XP, but I don’t recall how I solved that one that was years ago.

HP Customer Support – Software and Driver Downloads

Please verify your product is powered on and connected, then try again in a few minutes. Open download list The Virtual Agent is currently unavailable. We were unable all-ni-one find any drivers for your product.